Student Grievance Policy

Academy On Demand · State-approved trade school in Arizona
Last updated 2026-09-01

1. Students will have an opportunity to voice grievances and receive a response in a timely manner.
2. Grievances may be submitted in writing to the Program Administrator or Education Director.
3. The Program Administrator or Education Director will be notified of any/all grievances.
4. The Program Administrator or Education Director will respond to grievances within 14 days.
5. The following chain of command shall be followed when disputing a grade:
   1. The instructor or advisor, then
   2. The Education Director will notify AOD’s Program Administrator